COVID-19

SHOW UPDATES
Last Updated: 30th November 2021.
As the pandemic progresses, and we begin to look towards a new normal, we’re working hard to set in stone new dates for all of our events. However, we must ensure your safety is at the forefront of our minds - therefore, we continue to plan events for later in 2021. Where previous ticket sales have been high, venue changes may be necessary to ensure all of our guests are safe.
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Scheduled Event Changes

Alexandra Burke - This event has been rescheduled to 18th September 2022. Tickets remain valid, and new ticket sales are now online. Refunds are available from your ticket outlet if you’re unable to attend.
Gigi Goode Hartlepool/Newcastle/Borders 
These shows have now been cancelled. Ticketholders have been emailed - please check your spam. Ticketholders have the following options until 7th December 2021, after which a credit for your ticket amount will be applied to your InsidePromotions account:
- HERSTORY Newcastle Tickets for £10 upgrade.
- Pick N Mix Newcastle Tickets for £10 upgrade.
- The Vivienne as Cher - Free exchange for Borough Hall, Hartlepool or Innerleithen, Scottish Borders.
- A Muppet Dragmas - Free exchange for Boulevard Newcastle.
- A Full Refund.
The Vivienne as Cher - Hartlepool
Ticketholders have been emailed - please check your spam. This event will now take place on 11th February 2021 at Hartlepool Borough Hall. Meet & Greet holders should arrive for 6PM, General Admission from 7PM. Ticketholders unable to attend can also apply for a full refund until 7/12/21, after which a credit for your ticket amount will be applied to your InsidePromotions account.
The Vivienne as Cher - Scottish Borders
Ticketholders have been emailed - please check your spam. This event will now take place on 12th February 2021 at Innerleithen Memorial Hall. Meet & Greet holders should arrive for 6PM, General Admission from 7PM. Ticketholders unable to attend can also apply for a full refund until 7/12/21, after which a credit for your ticket amount will be applied to your InsidePromotions account.
The Vivienne as Cher - South Shields
This show has now been cancelled. Ticketholders have been emailed - please check your spam. Ticketholders have the following options until 7th December 2021, after which a credit for your ticket amount will be applied to your InsidePromotions account:
- HERSTORY Newcastle Tickets for £10 upgrade.
- Pick N Mix Newcastle Tickets for £10 upgrade.
- The Vivienne as Cher - Free exchange for Borough Hall, Hartlepool or Innerleithen, Scottish Borders.
- A Muppet Dragmas - Free exchange for Boulevard Newcastle.
- A Full Refund.
Events to be confirmed
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Jujubee - These events are due to be announced in the coming days. Please keep an eye out for rescheduled dates via email and social media.

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** Please note that for rescheduled events, previously purchased tickets will remain valid. However, if you cannot attend the new date, refunds will be processed.
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We’re experiencing very high levels of emails currently, and on a reduced team we’re working as quickly as we can to respond. Refund requests already received have been progressed to our payment provider, Stripe. You should receive an email from them as soon as the refund is actioned.
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Our team remain available at hello@insidepromotions.uk - however it may take some time for us to respond due to the levels of communication.
Thank you so much for all of your support and patience, we can’t wait to bring huge talent back to our doorsteps and to include some amazing local talent in every single show.

 

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To request a refund, email HELLO@INSIDEPROMOTIONS.UK with your ticket reference, and one of our team will get back to you as quickly as possible. Please note: We're exceptionally busy at the moment, but will work through email requests as quickly as possible.